Fastenright will be adding a third warehouse to its operation to ensure it has always enough stock on hand for its clients. It expects to have the additional storage up and running by October.
Fastenright specialises in the supply of stainless steel fasteners to the industry, which it imports from approved suppliers in Europe and the Far East. The company says it is proud that all of its suppliers adhere to high international quality standards. Rainer Lutz, managing director at Fastenright qualifies, “The amount of stock we keep for our customers is what sets as apart from the rest. The fact that we are adding another warehouse proves our commitment to ensuring that we have the right products on hand for our clients.”
Lutz expressed that because of the excellent relationship with their suppliers, they are able to source any fastener in any material, and says that enquiries for non stainless steel products are also welcome.
“We are constantly extending our product range beyond the normal bolts and nuts – special products for the solar and maritime industry, which are in stock and can be ordered inhouse,” says Lutz.
He humbly explains that another factor that sets them apart from the pack is their vast experience. He states that the Fastenright team’s reputation is its biggest asset, and customer service is always its first priority.
“We have received countless prizes for excellent customer service. This is what companies really notice and continue to compliment us about. A few large (and very well-known) companies that have awarded Fastenright service excellence awards includes the leading Catamaran producer in Cape Town, as well as a Paarl-based fabrication and stainless steel expert. These companies have awarded us for great service excellence for two years in a row now,” says a proud Lutz.
“And we have the certificates to prove it,” he adds laughing.
Fastenright, since it has recently obtained its BEE certification, is a proud Level 4 contributor to broadbased black economic empowerment according to the Department of Trade and Industry’s qualifying small enterprise scorecard.