Real Telematics (RTS) thrives within the Material Handling industry. Although RTS has a bouquet of other Telematics offerings not related to Fleet Management, they find their FMX Forklift Management System is increasingly in demand. They have grown from just 1 OES customer in 2010 to 7 regular OES customers today, with another 3 as ad hoc customers. RTS also has agents in various territories around the world, 20 to 30 smaller local dealers and many direct customers in their fold, representing thousands of forklifts across the country and internationally, all fitted with FMX.
The Materials Handling Industry is constantly in a state of flux. It can be a very aggressive market and the successful OES/Dealers are those that can shift focus into new channels before the rest, and then follow through with superior service. For that reason, RTS has had to ensure that FMX is adaptable in different industries. This is done through constant development and engaging with customers on their needs. Simply put if FMX did not do what RTS says it will and deliver on the ROI claimed, there would be no customer base for RTS. Today they are the primary Forklift Management System suppliers in the industry, a position RTS holds thanks to trust in their product and ongoing support of the Materials Handling industry.
Recently, we saw once again the rapid changes that can take place in the traditional forklift markets. Normally RTS focuses very heavily within Warehousing, Logistics, Production and Retail, but they are now experiencing new avenues into the Agricultural market.
Gone are the pre-conceived perceptions of farmer stereotypes. Farmers are astute businessmen, either managing their own farms or through co-operatives and these businesses are going high tech in every aspect. Every aspect of the harvest and its distribution is planned down to the finest detail, including how Forklifts and Tractors are used to optimize operations. RTS has found that famers understand implicitly the benefits that Fuel and Battery Cut Outs, Transmission and Engine Protection can give them and they are often a few steps ahead with their questions.
This advanced technical attitude has migrated from the farms into their distribution channels both locally and internationally, through companies such as RSA, DW Fresh, Fox and Brink and others situated at the Fresh Produce Markets throughout South Africa. These customers are amongst the first to fit FMX to their fleets and optimize their savings.
FMX will be there no matter your industry, paving the way to operational, maintenance and production savings you can count on with your Material Handling equipment.