MegaBanner-Right

MegaBanner-Left

LeaderBoad-Right

LeaderBoard-Left

Home » Featured IND » CEM Africa Summit | A Practical Journey Through Customer Centricity.

CEM Africa Summit | A Practical Journey Through Customer Centricity.

CEM Africa is a meeting place for CX professionals and innovative CX solution providers. Where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa. The event will provide a platform for like-minded CX professionals to showcase their industry knowledge as well as solutions to better the customer’s perception of the brand.

This is a chance for delegates to meet and gather knowledge from an exclusive group of industry leaders from the most innovative and disruptive brands as they share practical knowledge and detailed stories of their great successes and epic failures, discuss the future of CX, and explore the ever changing CX landscape.

We promise to cover the latest insights on the customer journey for gaining deeper customer understanding and give practical ways to improve the profit and retention of profits of organizations through practical examples, effective use of customer data and case studies to be presented by industry experts and professionals.

Customer Journey at the Core

2019 sees a shift in the content design structure; more customer centric and a deeper focus on practical application through Case Studies and Whitepapers. The main plenary and workshop content will follow the customer journey from awareness to advocacy and everything between. Only practical examples and case studies will feature in 2019, to ensure that every minute spent at CEM 2019 is of great value.

 

To enquire about Cape Business News' digital marketing options please contact sales@cbn.co.za

Related articles

Hytera’s successful summit in SA signals breakthrough in professional communication technologies in Africa

Hytera Global Partner Summit unveils cutting edge technologies poised to boost mission-critical communications on the continent Pioneering leaders in the world of professional communication technologies...

Bolt and Engineering: ‘nuts’ about all things agri at the AmberMacs macadamia nut expo

BOLT and Engineering Distributors (B.E.D.) Mpumalanga participated recently in the 4th annual AmberMacs Expo, which took place in White River. The macadamia nut industry has...

MUST READ

FUCHS LUBRICANTS SOUTH AFRICA Introduces Enhanced Distribution Strategy in the Western...

FUCHS LUBRICANTS SOUTH AFRICA is excited to announce a significant transformation in its distribution strategy within the Western Cape. This strategic shift marks a...

RECOMMENDED

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.