THE V&A Waterfront has partnered with a Click and Collect service provider Pargo, to offer an alternative for shoppers who want to avoid possible exposure to COVID-19 by queuing in shops, but who still want to collect their own goods.
The new Click and Collect Drive Through service will allow customers to place online orders with multiple V&A Waterfront stores, and then to collect their parcels themselves. The drive through facility will be positioned at the Entrance One of Victoria Wharf Shopping Centre nearest The Table Bay Hotel. The Kiosk itself will be situated outside, in front of Tasha’s restaurant.
The new service is based on Pargo’s smart logistics platform that offers innovative omni channel logistics solutions through a tech-enabled network of pickup points. From 11th June, the V&A Waterfront will become the first retail mall to introduce the service which will be piloted until December 2020.
The easy to use service allows customers to place orders online with participating retail stores. They will then receive a notification when the parcel is ready for collection. Customers simply drive up to the brightly coloured kiosk, collect their parcel, and drive away.
The entire process can be completed without customers leaving their cars.
Participating stores currently include @Home, Cape Union Mart, Sportscene, Fabiani, Foschini, Wizardz, Old Khaki, Totalsports, Markham, Keedo, Poetry and G-Star with more stores expected to be added.
Customers will receive email and SMS notifications throughout the parcel’s journey, including when the parcel is ready for collection. Customers can then collect at a time convenient to them. The collection kiosk will be open daily from 9am to 5pm.
Shopper can check store listing on the V&A Waterfront’s website.
