The biggest online shopping complaints in South Africa
The Covid-19 pandemic has led to a significant rise in online shopping in South Africa – and subsequently more complaints.
This is according to the...
Over 100 000 FNB Virtual Cards activated in first week
FNB’s drive to continue expanding its digital payments ecosystem through the roll out of its industry leading Virtual Card solution has kicked off with...
Consumers warned about instant EFT online payment services
The South African Reserve Bank (SARB) has issued a warning to consumers to be aware of the risks associated with the use of instant...
2020 South African Digital Customer Experience Report Reveals a R1b Lesson in Customer Advocacy
Rogerwilco, ovatoyou and Julia Ahlfeldt have released one of the most significant digital customer experience (CX) reports in South Africa this month. The 24-question survey was...
COVID-19: Make Money While On Lockdown
Within a few weeks of Covid-19, or Coronavirus, taking a grip on the globe, stock markets reacted in less than favourable ways. Billions of...
4 technological advances that await South Africans in 2020
Technological advances never cease to amaze us. It seems like only yesterday that we had to disconnect the dial-up internet because we were waiting...
Payments, Trust and Security – moving beyond the transaction
Payments, Trust and Security - moving beyond the transaction
eCommerce can only grow as fast as consumers can transact - this is the principal enabler for...
Join eCommerce Africa Movement as they conquer scale in 2019!
The demand for the eCommerce track has grown to such a degree that we have taken the decision in 2019 to dedicate 100% of...
How long people wait for online deliveries to arrive in South Africa
Online tracking tool, Narratiive, has released its South African eCommerce report for 2018.
The data is based on a survey of 7,909 South...
South African eCommerce hits its stride
Despite the lackluster macro-economic indicators, South African tenacity showed itself once again as retailers – especially smaller stores – cashed in on the online...
Ecommerce News
Ecommerce news on Cape Business News (CBN) delves into South Africa’s fast-growing online retail landscape, covering trends in digital marketplaces, consumer behavior, and logistics. CBN offers updates on ecommerce technology, payment gateways, and strategies for expanding online reach. This news is vital for businesses looking to scale online operations, adapt to shifting consumer preferences, and leverage tools for digital sales optimization. CBN’s ecommerce coverage keeps professionals informed on industry developments that shape South Africa’s digital economy.