Know the difference between customer service and customer experience
Customer service and customer experience are often confused or used interchangeably. We clarify the difference between the two terms. Are you among the people who...
SA municipalities expect budget deficit of R4.7bn in 2018/19 – National Treasury
The revenue for South African municipalities is expected to rise to R431.5 billion in 2019/20 and R462.5 billion in 2020/21 from a budgeted R404.6 billion...
Port Elizabeth is getting a name change – here are three popular options
The Eastern Cape Provincial Geographical Names Committee (ECPGNC) has begun public hearings into proposed name changes in the Nelson Mandela Bay Local Municipality.
...
Expect a massive petrol price drop in December
South African motorists may be in for an early Christmas present at the pumps in December, with the latest data forecasting a R1.50 petrol...
High-tech connection solutions by Lapp
In addition to mechanical and plant engineering, the energy sector and mobility, the food and beverage industry is a focus area for the Lapp...
These 10 jobs are the hardest to fill in South Africa
Staffing firm the ManpowerGroup has released its Talent Shortage report for 2018, showing the difficulties faced around employment. The research is based on a survey of 39,195...
One of South Africa’s busiest and most dangerous traffic routes is getting an upgrade
Construction will soon start on a rehabilitation project for Van Reenen’s Pass, which is one of the busiest routes in the country, being on...
Load-shedding risk increases as coal stockpiles drop
National electricity supply company Eskom has announced the possibility of having to implement load-shedding across South Africa has become higher, as coal stockpiles at five of...
Grand Parade to receive R5.5-million upgrade
Cape Town’s residents are all familiar with the Grand Parade – a wide open space that lies right by City Hall, the Cape Town...
What teachers earn globally compared to SA
Teachers are a valuable resource in every country around the world, they enrich young minds, help them grow, learn and develop their interests. Teachers...
Industry News
Cape Business News (CBN) delivers comprehensive industry news, offering insights into key sectors driving South Africa’s economy. This category highlights significant developments, from emerging market trends and technological innovations to regulatory changes shaping business operations. CBN’s industry news covers manufacturing, mining, energy, agriculture, and more, providing professionals with critical updates to navigate challenges and seize opportunities. With a focus on sustainability, digital transformation, and global competitiveness, CBN keeps industry leaders and stakeholders informed, ensuring they stay ahead in a dynamic business environment.