Tag: Customer Service
What you should be focusing on for an effective customer experience strategy
The term ‘customer experience’ has become increasingly popular in 2017, and its popularity comes as no surprise. Companies which implement a sound customer experience...
Will bots ever take over the world of customer service?
Driverless cars, 3D printers and smart homes have arrived, and nobody is surprised any longer about pronouncements that artificial intelligence has come close to...
New Renttech SA sales outlet offers customers greater convenience and service levels
Renttech South Africa, a leader in the sales and rental of top quality welding, lifting, rigging and construction equipment, has moved its Port Elizabeth...
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Why AI is both a risk and a priority defence tool
Cyber security in the age of AI is a key topic for the forthcoming ITWeb Security Summit, to be held in Cape Town and...