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Tag: Digital Customer Experience Report

2020 South African Digital Customer Experience Report Reveals a R1b Lesson in Customer Advocacy

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Rogerwilco, ovatoyou and Julia Ahlfeldt have released one of the most significant digital customer experience (CX) reports in South Africa this month. The 24-question survey was...

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Behind every budget line, every policy, and every project there are real people, real challenges, and a shared future we are shaping. In a...

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