WhatsApp Business will boost customer growth, loyalty, and ROI
New research supported by local business findings: WhatsApp Business will boost customer growth, loyalty, and ROI
A 2024 study, The Role of WhatsApp Business in Increasing Consumer Engagement, has confirmed what...
Why Telecom Expense Visibility is the Missing Link in Financial Governance
Why Telecom Expense Visibility is the Missing Link in Financial Governance
For good reason, people, capital, and infrastructure are known as the pillars that hold...
Secure WhatsApp integration is no longer optional for South African businesses
Rather.chat, a leader in chat commerce and customer engagement solutions, has called on South African businesses to urgently prioritise secure WhatsApp integration, warning that...
Britehouse charts an independent future after management buy-out from NTT DATA
South African digital solutions provider Britehouse has announced the completion of a management buy-out from global IT giant NTT DATA, marking the company’s return...
CRM systems: growth engine or survival tool?
By Adrian Ephraim
FOR many Cape Town businesses, CRM systems promise to streamline operations, improve customer relationships, and unlock new insights. But according to Hayley...
Absa, CV VC pull back the curtain with new Africa Blockchain Report
WITHIN the next 10 years, more Africans may transact in stablecoins than through bank accounts. This is the bold assumption made in the Africa...
Opinion: Data Centre Guardians – Resilience in the face of disruption
By Jacques De Jager, COO at Digital Parks Africa
IN South Africa’s volatile environment, daily disruptions to power, water, or connectivity are unavoidable. For data...
Schneider Electric launches the first registered innovation hub in Africa
Schneider Electric, the global leader in energy management and automation, and recognised sustainability leader, has unveiled the first registered Innovation Hub in Africa –...
Making urban mobility convenient
By John Rammutla, principal associate: Highways, Transport & Infrastructure, WSP in Africa
PEOPLE’s transport choices are shaped by safety, accessibility and socio-economic factors. Many African...
The future of tech – How innovation is shaping business operations and strategy
By Alma Numic, VP General Manager EMEA at Infobip
BUSINESSES are driven by change; however, the pace of transformation has never been as rapid as...
Digital Transformation – Information Technology News
Digital transformation news on Cape Business News (CBN) explores IT advancements reshaping South African businesses across sectors. From cloud computing and AI to digital customer experience, CBN provides insights into technologies driving competitive advantage. Information technology news on CBN highlights strategies for digital transformation, helping companies adapt to emerging technologies and industry standards. This sector’s updates on cybersecurity, data analytics, and IT infrastructure ensure businesses stay informed on the latest trends for digital growth and operational efficiency.
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Cape Winelands Airport to reshape Western Cape economy
Cape Winelands Airport to reshape Western Cape economy
By Adrian Ephraim
SOUTH AFRICA’s largest listed real estate investment trust has made a strategic bet on the...