AS part of its quest to ensure maximum uptime for DAF customers operating across all major transport corridors in South Africa, Babcock moved DAF’s Cape Town dealership to a new, spacious facility. Strategically located on the N1, the new facility opened its doors on the 5th of September.
Business Development Manager Rhenier Kapp says the location of services is critical for the convenience of Babcock’s transport customers. “Situated in the Kraaifontein Industrial area, the new facility is conveniently sited right off the N1, enabling customers quick and easy access in and out of the premises,” he says.
The service workshop is located in the middle of the property, thus providing ample space to accommodate a truck and its trailer. In addition, the workshop is equipped with two 26m long service pits, which allow for simultaneous servicing of both the truck and trailer.
“Eliminating the need to unhook the trailer from the truck maximises uptime for our customers. As part of our efforts to give a complete service solution to the customer, we will be adding an experienced trailer expert to our workshop team. Instead of having to send the trailer to a different service provider, DAF customers now have the convenience of servicing their trucks and trailers under one roof,” adds Kapp.
The new branch will also add three workshop staff, a parts administrator and a service coordinator.
In conclusion, Kapp says maximising customer uptime – which is paramount in truck operations – is the major goal of the new facility. Each minute the truck is off the road, he says, means that customers are not earning money.
