Werner Pumps strengthens operator training with on-site practical experience
FOR operators using high-pressure jetting and vacuum equipment, knowing how a machine works is only part of the job. They also need to use it safely and effectively when faced with blocked sewer lines, difficult stormwater drains or challenging site conditions. That’s why Werner Pumps has expanded operator training beyond its factory, taking practical instruction directly to customer sites.
According to Lazarus Dikgale, Certified Trainer at Werner Pumps, the aim is to give operators experience in the conditions they encounter in their daily work.
“At the factory, we can demonstrate equipment operation in a controlled environment, but on site we are able to train operators in the exact conditions they face every day. This helps operators gain confidence and develop the skills to operate the equipment safely and efficiently,” he says.
From pre-start checks to practical operation
Each training visit begins before the equipment is switched on. Dikgale demonstrates a pre-inspection and site-specific risk assessment, then takes operators through the daily inspections and pre-start checks they should perform themselves.
Operators are taught correct operating procedures, preventative maintenance and equipment care, as well as the do’s and don’ts of using the unit. “The operators repeat every procedure themselves under supervision until they are confident and competent,” says Dikgale.
The training then moves into practical work. This can include unblocking sewer lines, cleaning stormwater drainage systems and vacuum loading.
Operators are also shown how to wash and clean the unit correctly after use, an important step in preventative maintenance.
Learning in real-world conditions
Different blockages, weather, dust and site-specific challenges all influence how equipment is used. Working through these conditions under supervision helps operators understand not only what to do, but how to respond when the job does not go as expected.
“Factory training is excellent for teaching theory and understanding the machine,” says Dikgale. “On-site training combines that technical knowledge with real-life experience, resulting in operators who are more confident, capable and prepared for their daily work.”
One common issue is operators assuming that experience with an older machine means they can operate a newer one.
Werner Pumps equipment continues to evolve, with changes in technology and operating systems. Previous experience is useful, Dikgale says, but should not replace learning the correct procedures for the unit being used.
Protecting the equipment investment
Correct operation and regular inspections can help operators identify minor problems before they develop into larger breakdowns. Better preventative maintenance can also improve reliability and extend the working life of the unit.
For customers, this can translate into safer operation, greater productivity and less unnecessary downtime.
Ultimately, Dikgale says, good equipment operation comes down to both personal responsibility and respect for the machine.
